Why Business Etiquette Matters

Today, most people pay little attention to social etiquette and business. While some elements of a traditional label and pre-dates may seem "high tech", it is worth reviewing - and incorporating into your daily professional life.

Phone calls.

With the exception of "cold calls", all calls must be returned no later than twenty-four hours. This is true for "internal" and "External" calls. Of course, calls to customers - both current and potential - should be returned first.

Office Visits

When you visit someone's office, if a client, boss or client "internal", not to take more time than absolutely necessary. Treat others the moment as if it were their own.

Offers

When an offer for a job, follow up directly with the customer or potential customer. When you are in receipt of an offer, the follow-up with the supplier or consultant whether they win or not. If the bid is late, communicate this fact to the vendor or consultant.

CV

When you publish a job interview a person and by telephone (screening) or face to face, the follow-up interview either by phone or e-mail. After selecting a candidate, leaving those respondents who did not get the job knowing that you have chosen someone else.

Meetings

Schedule No more meetings than necessary. Make your meetings short and the point with an agenda and a time limit.

Conference Calls

Conference Schedule calls when they are most convenient for all participants. If you have participants globally, schedule them at different times to share the discontent among all participants. Send an agenda and time limit in advance. Ensure that all participants are on time and remain for the entire call.

Customers

The customer is the first in all things. Before the boss. Ahead of subordinates. In view of suppliers. Even before your family and personal life. They pay the bills. Never a problem customer.

Email

E-mail is both a blessing and a curse. Those who worked before e-mail and postal mail drops remember couriers office. Respond to all customer e-mail no later than twenty-four hours. Answer all other e-mail sent to you directly (not "spam" and group mass e-mailing), within forty-eight hours. Just e-mail to those who urgently need information (response, request or whatever) in them.

Time

Respect the time of others. If you are going to be late, call them to let them know. If you must leave a meeting early, let the "owner" of the meeting in advance. And if an appointment or meeting must be canceled, let participants know as soon as possible so they can reorganize their programs.

Business Etiquette may seem simple, but increasingly, business people think about themselves and not others. Not their customers or clients. Not their employees. And their suppliers or vendors. Business Etiquette is often rewarded by others who behave similarly. Take the first step by an example with your actions and those of your team....